Information about the Novel Coronavirus (COVID-19)

Including changes to our visitor policy

Cornonavirus (COVID-19)

Virtual COVID-19 Resource Tool

Use this tool for a COVID-19 assessment, frequently asked questions and resources.


Orchard Hospital is closely monitoring the status of Novel Coronavirus (COVID-19) and following guidelines from the Centers of Disease Control and Prevention (CDC) and Butte County Public Health.

For more information, please visit CDC's website at and for updates on Covid-19 in Butte County and resources regarding the disease visit .

Should I still receive care or visit the hospital?

Yes! As in any hospital, there are many infection control and management measures in place at all times. We manage infectious disease every day in the hospital. We are here to care for everyone and to make sure everyone gets excellent care.

Please plan to keep all existing appointments unless Orchard Hospital or the Medical Specialty Center contacts you directly to reschedule. Our top priority is to provide safe, high-quality care for our patients.

What are the symptoms of novel coronavirus?

Novel coronavirus symptoms include fever, dry coughs or the shortness of breath associated with respiratory illness, and other flu-like symptoms. Sinus congestion or pain, nausea, vomiting or diarrhea are unlikely to be associated with COVID-19.

Call your primary care provider if you experience symptoms and believe you have been in close contact with a person known to have novel coronavirus.

How do I know if I need medical attention?

Just like any other medical condition, there are times when you need to see your primary care provider and times when you need to seek hospital-level care. Most of those same conditions apply to COVID-19.

If you need to go to the hospital because you are having a medical emergency, call 9-1-1 or get to a hospital immediately. If you have symptoms that are difficult to manage, but not that serious, call your primary care provider or seek urgent care.

If you have symptoms that seem like a common cold, but aren’t that serious, isolate yourself, treat it at home, and try not to share the infection with others.

Changes to Visitor Policy (effective until April 30, 2020):

At Orchard Hospital we are working together to protect our patients, staff, and you. As the number of cases of Novel Coronavirus (COVID-19) grow in the State of California it is critical to minimize avoidable exposure to COVID-19 whenever possible. Because some individuals who contract the COVID-19 virus have no symptoms or only mild symptoms, which means they may not be aware they are carrying the virus; visitors will not be allowed in the hospital, clinics and other outpatient locations.

Exceptions to this policy include visitors supporting those patients:

  • Under the age of 18,
  • Experiencing urgent legal issues,
  • With developmental or physical disabilities preventing them from navigating the appointment or facility alone, or
  • Requiring a caregiver to support the patient’s ability to understand or participate in the care or treatment.

Those visitors admitted must follow all required precautions to prevent patients and staff from exposure, including:

  • Completion of a COVID-19 screening,
  • Maintaining 6 feet distance from others,
  • Performing hand hygiene as ordered,
  • Following the directions of hospital staff, and keeping the visit as short as possible.

On behalf of our staff and patients, we thank you for your understanding and compliance.

Orchard Hospital is a SAFE SURRENDER SITE: By state law, an infant up to 72 hours old may be left with a health care profession at Orchard Hospital, legally and anonymously.